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Yes, you really can judge a book by its cover

“What use is a book,” asked Alice in Lewis Carroll’s Alice’s Adventures in Wonderland, “without…

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What is UX Writing?

By Kristina Bjoran. There’s a new job in town. Well, maybe not “new,” but certainly…

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Why UX Design is a Lot Like Writing…

...(Not Just Art-Making) Everyone agrees that digital User Experience (UX) Design is part “art,” part…

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Conversations and narratives…

..are the new documents With the emergence of writing, physical presence was no longer necessary…

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The Anatomy of a Service Designer

There are a growing number of Service Designers out there, and a growing demand for…

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Faces of the Business Model Canvas

Business Plans vs. Business Models For years, businesses have relied on the business plan for…

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Editorial voice in the design process

With the growth in digital screens – not only in our homes, but as we…

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Digital magazines need to innovate..

..beyond the page. Talking about what a magazine should be in the future means that…

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Museums in the Digital Age

The 21st Century Curator There is a rising tide of interest in the return of…

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Data Empathy

Learning from health care Nude pictures of celebrities stolen from their own iCloud accounts. Facebook…